Richard Mancuso
CEO
Richard Mancuso has been multi-tasking as a business analyst, programmer and project manager for most of his 20 year career. Since, 2006, he has offered these skills to small businesses through his consulting firm, Blackland Data Management. From 1999 to 2006, he worked for TradeWeb as the Director of MIS where he created SQL databases, reports and websites, most notably the Client Relationship Management system. Before moving to TradeWeb in 1999, Richard worked for four years at Barclays Capital developing in-house systems for the Derivatives business. Prior to that he worked on a marketing survey of Latin America and Asia at Lehman Brothers where he was responsible for building the database. This experience launched him into his current career as a programmer and business analyst. Before Lehman, he worked at Citibank in Paris for the Group Head of Financial Institutions building budgets and conducting market studies.
Why Choose Us
Having run my own business and spent time working with senior managers and business owners, I understand their basic management needs, especially when working with a small team. I noticed managers relying on spreadsheets for keeping track of their entire business. It was a time-consuming, tedious, and disorganized method. They needed systems that would free them from mundane tasks and allow them to focus on the business. There are many software products that aim to solve these problems but they end up being too complicated while failing to offer the functionality the client really needs. Moreover, the customer service is painful.
Our Philosophy
Our goal is it create a system for the client that is as simple and intuitive to use as possible. It should have everything you need without any of the extra nonsense that only serves to confuse. We work hard to make the system so user friendly that you only call us for enhancements or changes. That being said, we pride ourselves on the excellent customer service we offer our clients. Everyone hates automated services and being bounced around call centers. When you want help you just want to talk to another human being. So that is what we offer, whenever you call you get a person on the other end of the line that can solve your problem.
